Every Conversation,
One Place
Lightning brings all your patient communication into one inbox. Send emails through Gmail, text via SMS, and message through the app. Every conversation is automatically saved to the patient record.
Thank you for sending these through. I had a question about...
Email and SMS, Side by Side
Emails and text messages flow through Lightning and attach to the patient record automatically. Watch conversations happen in real time.
Thank you for confirming my appointment for next Tuesday at 10am. I will be there...
Hi Sophie, following your visit today I wanted to share the updated treatment timeline...
Hi, I had a quick question about how many hours per day I should be wearing the elastics...
This is a friendly reminder of your upcoming appointment on Thursday 20 February...
Write Once, Personalise Forever
Create message templates with dynamic fields that auto-fill with patient data. Appointment reminders, recall notices, and post-visit instructions go out in seconds, not minutes.
- Dynamic fields pull patient name, date, and time automatically
- Pre-built templates for reminders, recalls, and follow-ups
- Send personalised messages in one click
Reach Everyone at Once
Send appointment reminders, recall notices, or practice updates to groups of patients at once. Filter by appointment date, treatment status, or any patient attribute, then send with one click.
- Filter patients by appointment date, status, or treatment type
- Personalised templates so every message feels individual
- Real-time delivery tracking for every recipient
Your Practice Email, Built In
Send and receive emails from your practice Gmail account without leaving Lightning. Conversations attach to patient records automatically, so you never lose track of what was discussed.
- Full Gmail send and receive without switching apps
- Emails auto-link to patient records by address matching
- Attachment support for treatment plans, receipts, and forms
Hi Sophie,
Following your visit today, I wanted to share your updated treatment timeline. Your Invisalign treatment is progressing well and we expect to move to the next set of aligners at your next appointment.
I have attached your updated treatment plan for reference. Please continue wearing your current aligners for the recommended 22 hours per day.
Best regards,
Lightning Orthodontics
Auto-linked to patient
Sophie Chen #4821
Treatment Plan Update
Thanks for the update!
Re: Aligner care instructions
Aligner care instructions
Appointment reminder
Welcome to Lightning Orthodontics
Every Message, Always Available
Every email, SMS, and message sent or received is stored on the patient record. Open any patient and see the complete conversation history at a glance, across every channel, in chronological order.
- Complete timeline of all patient communications
- Filter by channel type, date, or direction
- Nothing gets lost, every interaction is captured automatically
Ready to Transform Your Practice?
See how Lightning can streamline your workflow and give you more time with patients.